About Us

Our Story

Your trusted partner in global logistics, delivering excellence across borders since 2015

Who We Are

Our Story

PRIME VAULT LLC was founded in 2015 with a clear mission: to simplify international shipping for cross-border e-commerce businesses. We recognized that small and medium-sized enterprises faced significant challenges when expanding globally.

Starting with a small team of logistics veterans, we built a company that combines deep industry expertise with modern technology. Our proprietary tracking platform, extensive partner network, and customer-first approach quickly set us apart.

Today, we serve over 2,000 clients across 150+ countries, handling more than 50,000 shipments annually. Our commitment to transparency, reliability, and personalized service remains at the core of everything we do.

PRIME VAULT team collaboration
Our Strengths

Core Advantages

What sets us apart in the global logistics industry

Global Network

Strategic partnerships with carriers and agents across 150+ countries ensure seamless logistics coverage and competitive rates.

Technology-Driven

Advanced tracking systems and digital platforms provide real-time visibility and streamlined operations for every shipment.

Expert Team

Our logistics professionals bring decades of combined experience, offering personalized solutions and proactive problem-solving.

Customer-Centric

Dedicated account managers and 24/7 support ensure your questions are answered and your shipments are handled with care.

Milestones

Our Journey

Key milestones in our growth and development

2015

Company Founded

PRIME VAULT LLC established with a vision to simplify global trade for e-commerce businesses.

2017

Global Expansion

Expanded operations to cover 50+ countries with strategic warehouse locations in key markets.

2019

Technology Investment

Launched proprietary tracking platform providing end-to-end visibility for all shipments.

2021

1,000th Client

Reached milestone of serving over 1,000 active clients across multiple industries.

2023

Service Enhancement

Introduced customs brokerage and warehousing services for comprehensive logistics solutions.

2024

150+ Countries

Expanded global network to cover 150+ countries with 98% on-time delivery rate.

Global Reach

Worldwide Coverage

Serving clients across 150+ countries with strategic coverage in key markets

150+
Countries Covered
50K+
Annual Shipments
2,000+
Active Clients
98%
On-Time Delivery

Certifications & Compliance

ISO 9001:2015 Certified
C-TPAT Certified
AEO Authorized Economic Operator
IATA Accredited Cargo Agent

Ready to Work With Us?

Let's discuss how we can help streamline your international logistics

Contact Us